Growing demand for self-service terminals, customer convenience, increasing digital signage industry, along with overall growth in retail industry buoyed the interactive kiosk market growth, globally. Constant advancements in technologies are leading to an inclination of consumers toward the usage of these kiosks; developments in touch and display glass technologies expected to catalyze the market growth.
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North America accounted for highest penetration of interactive kiosks, attributed to the growing demand for interactive kiosks at airports, and increasing use of digital signage and self-checkout systems in retail industry. The use of interactive kiosks at several stores, such as Walmart, as checkout counters, is also proliferating the interactive kiosk market in the region.
An interactive kiosk is an automated terminal for public exhibit and use, that provides information and application for education, communication, entertainment, ticketing, banking, and commerce. Interactive kiosks enable customers to have a greater control over their purchasing decisions, which further ensures a higher degree of customer satisfaction.
A major opportunity for market players in interactive kiosk market lies in setting-up of tele-kiosks with global positioning system (GPS) technology. The GPS technology on highways can be effectively used to indicate road accidents.
Some of the key players in the interactive kiosk market include KIOSK Information Systems, NCR Corporation, Slabb Inc., Source Technologies, Diebold Nixdorf, Incorporated, Embross, Meridian Kiosks, REDYREF, Advantech Co. Ltd., NEXCOM International Co., and Hashtech Systems Pvt. Ltd.
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Some of the major countries that are covered in the report include U.S., Canada, France, U.K., Spain, Italy, Germany, Russia, China, Japan, India, Indonesia, South Korea, Australia, Saudi Arabia, Turkey, U.A.E., South Africa, Brazil, Mexico, and Argentina.
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